Shipping Rates:

We ship with Canada Post. The exact rate will be calculated at checkout. Shipped orders will be shipped from location within 5 BUSINESS DAYS (open days) from the order date.

Multiple units are packaged in one large bag unless specified (5 100g selections are in 1 500g bag) to reduce packaging and garbage to further our commitment to sustainable business practices.

Order pickups in-store during business hours. Home deliveries available on orders over $50 within 15kms of the tea house for $10 delivery fee.

World Tea House is not responsible for any lost or damaged items, each parcel will have a tracking number through Canada Post that you can track your package with (does not transfer to USPS for shipping to USA).  Tracking numbers will be sent via email once the order is packaged and shipped.  All orders will be shipped (from location) with in 5 open business days of the order.  Feel free to contact us if you wish to have your order couriered or expedited, we can do this at an additional cost (dependent on the mail carrier and service).

 Returned or Cancelled orders are subject to a 5% transaction fee.